Generally, Baltic Crossroads has no return policy. However, the items can be exchanged within 10 business days from the date of purchase. If you choose to exchange the item for a less expensive one, there is no re-fund.

Return shipping fees are not refundable.

If you have questions about returns or exchanges, please contact us.

Damaged Items

When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately.

Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items.